Studio Policies

Studio Policies:

Class Registration:

Pre-registration for all classes through MindBodyOnline (or your MBO app) is required; no walk-ins allowed
You must be registered for class at least 15 minutes before class begins
If you need to cancel your class reservation for any reason, you must remove yourself from the class roster via MBO, at least 12 hours in advance to avoid a penalty
If you late-cancel (less than 12 hours before class start time) or are a no-show to class, you will be charged $15; Class Pack holders and Drop-ins will lose that class
To purchase discounted classes, you must first provide a student ID/current class schedule, state issued ID, or government issued ID (please email us for details: info@bpyatx.com)
We require a credit/debit card to kept on file for each student or family
You must arrive before class begins or your reservation is subject to be canceled

Discounted Pricing:

We offer discounted pricing if you are:

*ID or current enrollment/schedule required for all discounts

Member Guests:

Members must email us the day before if they wish to bring a guest (1 per month)
Member guests must create an MBO profile for our studio before arrival

Waitlist:

If you place yourself on a class waitlist, please wait to be confirmed before coming to the studio
If you receive an email confirming your being moved onto the class roster from the waitlist, you must confirm that you accept the available roster spot by emailing us: info@bpyatx.com (failure to do so could result in the available spot being offered to another student)

In-Studio Arrival & Class:

Please:

Arrive 15 minutes before class begins, as our teachers check in each student before class start time
Leave all personal items at home or in your car (purses, bags, wallets, phones, etc)
Wash your hands before and after class (hand soap and sanitizer will be in both bathrooms; hand sanitizer will be at the front desk, and also in the practice room)
We have 3 rows available, and plenty of space for your comfort

Also:

Your Health & The Safety of Others:

Please do not come to the studio if you have have/have had:

A fever within the last 14 days
Personal contact with anyone who is sick
A cough, shortness of breath/difficulty in breathing, chills, diarrhea, loss of taste/smell, a headache, or muscle pain

Virtual Classes:

Please:

Be registered at least 30 minutes beforehand to ensure you will be emailed the Join Class link about 15-20 minutes before class begins
Check your spam/junk folders if you do not see the class email in your inbox
Click on the Zoom link to join class
Arrive on time to ensure you can join class
Mute the volume on your device to avoid feedback
For the safety of everyone, you must have your camera turned on for class

Auto-Pay Memberships:

Auto-Pay is a minimum 3 month initial commitment; early termination fees apply
Auto-Pay Memberships continue to renew month to month until canceled
Members wishing to cancel Auto-Pay must give 2 weeks notice before their next cycle runs, and all cancelations must be made in writing to: info@bpyatx.com
We do not "hold" or "freeze" Auto-Pay memberships
If Members cancel their Auto-Pay, a $30 set-up fee will be applied when their Auto-Pay is re-started
In order to be "grandfathered in" to maintain your current monthly rate, you must be an active Member on 12/31/2022. Otherwise, you will be charged the new rate, effective 1/1/2023, moving forward

Unused or Expired Classes:

We do not offer refunds for unused Auto-Pay memberships, Intro One Month Unlimiteds, Drop-in classes, or Class Packs
If your Class Pack expires, we will only activate your unused classes if you purchase another Class Pack

Boutique:

We do not offer refunds for boutique items
To exchange a boutique item, it must remain factory sealed (essentials oils, etc), or be unworn/unwashed, and still have the tags attached (clothing)